Help / FAQ

Need Further Assistance? If you continue to experience issues or the SVG file isn't functioning as expected within your design program, please feel free to contact me. I am here to assist you.

  

  • The file is not opening when I click on it.
You must first unzip the file before opening it in your program. Be sure you open the file within your program.

 

 

  • How do I unzip my downloaded SVG Files / Bundles?

When you download one of my products, it will come in a .zip-archive format. You will have to unzip it. In the unzipped file, you will find six formats – SVG, DXF, JPEG, PDF, PNG, and EPS.

 

On a Windows computer: 

- right click on the file

- select Extract All

- select the location you would like the file to be placed

- select OK

- the file is now unzipped and ready to use.

On a Mac computer: 

- just double-click on the zipped folder.

 

  • Are your files compatible with my cutter?

I include in each of my SVG Products SVG, EPS, PNG, JPEG, PDF, and DXF files.

SVG for:

Silhouette Pro, Make the Cut (MTC), Sure cuts a lot (SCAL), Brother Scan and Cut "Canvas" and Cricut Design Space. Also with Adobe Illustrator

EPS for vector editing in:

Adobe Illustrator, Corel Draw, and Inkscape.

PNG for:

Photoshop, Adobe Illustrator, Gimp, Safari, and many others. For printing with your Printer, sticker making, and sublimations.

DXF for

Silhouette Studio Basic

  

  • Do you have a mailing list? How can I find out about new releases and stuff?

 Yes. But I'm a total newbie at this. That's why I write, most likely 1-2 times a month, or on the occasion of some outstanding event or holiday.

You can sign up for it here! Alternatively, I’d recommend that you follow my Owl Cottage Studio Facebook page or my Instagram. I almost always post there with updates about new products, sales, events, and other goings-on!

  

  • Are there embroidery versions of your designs?

 Not yet, but I'm planning to start a whole separate project where there will only be embroidery patterns. For hand embroidery, I prepare completely different designs. Those that will be best

suited for this type of crafting art.

Therefore, stay in touch to be informed